•No refunds after 15 days and without your invoice.
• If your order is for hard parts and does NOT include the VIN, there will be no returns or exchanges on the parts ordered!
• No returns on electrical, special ordered parts and accessory parts typically because accessories are special orders and we can not restock them.
• There will be a 15% restocking fee for all returns if we concluded the order was your error but still a returnable item.
• If the error is ours, we will cover shipping expenses and re-send the item to you. If the order error is the customers, charges for shipping and handling are not refundable.
Please email or call us at 978-536-0088 for a Return Authorization Number prior to returning any merchandise. Returns will not be accepted without a Return Authorization Number. Parts must be returned for inspection prior to any credit being issued. Parts must be returned in the original, unopened, undamaged packaging and be accompanied by a copy of proof of purchase invoice (this can be found under your account on our site). All shipments must be prepaid. COD shipments will be refused. If these requirements are NOT met, parts will be either scrapped or returned to you at your expense.
This (these) accessory(ies) is (are) sold "AS IS". The only warranties applying to this (these) accessory(ies) are those which may be offered by MINI USA, which can be found at http://www.miniusa.com/link/questions/faq/warranties. MINI of Peabody and MINI USA hereby expressly disclaim all warranties, either expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose, and neither assumes nor authorizes any other person or entity to assume for it any liability in connection with the sale of this (these) accessory(ies) and/or service. Buyer shall not be entitled to recover from MINI of Peabody or MINI USA any consequential damages, damages to property, damages for loss of use, loss of time, loss of profits, or income, or any other incidental damages. In addition, expressly excluded in any dealer liability for defects pertaining to safety or performance, by way of "strict liability", negligence or otherwise.
TYPICAL “Performance Parts” Warranty Disclaimer:
Due to the nature and intended usage, Many Performance Parts (except for engines and partial engines) are sold without any express or any implied warranty of merchantability or fitness for a particular purpose. The entire risk as to the performance of such parts is with the buyer. Should such parts prove defective following their purchase, the buyer and not the manufacturer, distributor, or retailer, assumes the entire cost of all necessary servicing, repair, damage or loss to property and consequential damage. Installation of Performance Parts may adversely affect the New Vehicle Warranty.
Not all discontinued and/or older accessories are available for immediate shipment. Please call or email to confirm availability on shipping of discontinued and/or older accessories. There will be no returns or exchanges on discontinued and/or older accessories. They are considered “Final Sale.”
Due to a rash of recent fraudulent transactions, MINI of Peabody has had to tighten our company policy regarding Internet Transactions. Orders of $500 and over are Subject to verbal Verification (This means we may call you so please give us a good number to call). Contact our Internet Parts Specialists for more information by phone at 978-536-0088 or email firstname.lastname@example.org